How to Request Invoices?

Requesting an invoice from LegitGrails is a straightforward process tailored to your chosen payment method:

If you need an invoice for a LegitGrails order, you can usually find it directly in your account or in the payment confirmation email you received after checkout.

If you're a registered user, you can access your invoice by going to:

Settings > Receipts & Invoices

You can also check the payment confirmation email sent to the email address used during checkout.

If the automatically generated invoice doesn't meet your requirements and you need a manually issued invoice, please contact our Support team.

We'll need the following information:

• Order number

• Company name

• Company address

• VAT number, if applicable

Once we have the required information, please allow 3–5 business days for your invoice to be processed.

If you need an invoice for a future purchase as part of your company's payment process, we can provide a pre-issued invoice.

Please contact our Support team and provide:

• Product or service you would like to purchase

• Business name

• Business address

• VAT number, if applicable

Pre-issued invoices may take up to 5 business days to process.

Should you encounter difficulties locating the invoice or if a PayPal receipt isn't sufficient, please don't hesitate to reach out to our customer support team:

• Utilise the chat feature available on this page in the bottom-right corner.

• Contact us via email at support@legitgrails.com.

In rare instances where manual invoice creation is necessary, please provide the following information, and allow up to 5 business days for processing:

1. Business name

2. Company address

3. Order number

4. VAT number (if applicable)

At LegitGrails, we're committed to ensuring your satisfaction and will assist you promptly with any invoice-related inquiries.